HPS Staff

Our friendly and knowledgeable staff is ready to assist you with your questions. Feel free to call 800.632.4572 or 269.795.3308 with questions during our office hours, 8 a.m. — 5 p.m. EST, or email memberresources@hpsnet.com at any time.

President

Tom LaPres
President and CEO

As President/CEO, Tom is charged with fostering an atmosphere of positive motivation, vision and leadership while maintaining a level of trust and confidence among HPS staff, members, participants, business partners and the HPS Board of Trustees. In this role, Tom is responsible for day-to-day events including personnel, finance and accounting, and technology services. Tom also supervises the furniture, finishes and equipment program and maintains vendor relationships in that area. Prior to joining HPS, Tom served in many other financial roles, including handling finance and accounting for St. Mary’s Health Services in Grand Rapids and serving as the director of finance for a senior living facility before that. Tom holds a bachelor’s degree from Albion College and an MBA from Grand Valley State University. He resides in Grand Rapids with his wife, Deb, and their two children.

Administrative Support Services

Christine Clawson
Administrative Clerk

Sharon Demond
Accounting Assistant

Rick M. Jones
Sr. Director of Finance and Administration

As Senior Director of Finance and Administration, Rick manages the day-to-day operations at HPS, including personnel, finance and accounting. In this role, Rick is charged with ensuring that HPS continues to be a financially stable, self-sustaining organization. As supervisor of the administration department, Rick oversees the management of the membership’s financial and demographic information. Rick graduated with a Bachelors degree from Northern Michigan University and a Masters degree from Western Michigan University. Rick worked for several years in the public governmental sector with Kalamazoo County and Kalamazoo Human Services Department and also worked in the behavioral health care field as a CFO with Southwest Michigan Affiliation. Rick lives in Kalamazoo with his wife and two children.

Chris Kasper
Computer Support Technician

Brian C. McKinley
Corporate Information System Associate

Kendra Tossava
Account Analyst

Support Services

Amy McKinley
Admin Asst ID/Support Services

Contracts/National Accounts

Teresa Allen
Contract & Data Associate

Kandy Barnum
Contract & Data Associate

Kevin Crampton
Vice President of Contracting and New Business Development

As Vice President of Contracting and New Business Development, Kevin manages the contracting department while ensuring a link between the contracting department and all other departments within HPS. Kevin is in charge of developing and maintaining relationships crucial to HPS members such as those with manufacturers and distributors, local, state and national trade associations, governmental agencies, and HPS’s national partner MedAssets. His goal is to strengthen the affilliations we have today while developing new business that bolsters the HPS portfolio. Kevin is also charged with identifing new opportunities that will bolster the HPS value proposition. Prior to joining HPS, Kevin owned his own restaurant and was part of the educational team at Gordon Food Service. He holds a bachelors degree from Michigan State University and an MBA from Keller Graduate School of Management. He resides in Flint with his wife Renee and their three children, Charlie, Nora and Jerry.

Jamie Dobberstein
Contract Portfolio Analyst

Katie Hayward
Contract Portfolio Analyst

Tori Mascho
Contract & Data Associate

Corporate Communications

Angela Jones
Corporate Communications Associate

Rachel Walkowiak
Corporate Communications Associate

Member Services

Vern Barker
Implementation Manager

Bryan Brauer
Region Manager

Preston Fouts
Region Manager

Brian Frank
Director of Member Development

Jackie Hepler
Region Manager

Patty Kozar
Director of Member Development

Emley Navarro
Region Manager

Michelle B. Pleiness
Vice President of Member Development and Customer Relations

As Vice President of Member Development and Customer Relations, Michelle is responsible for ensuring that the value of the HPS program is demonstrated to the current and prospective membership. Michelle supervises and trains the team that makes direct contact with the membership and she manages the various systems and technologies to ensure best practices in member communication. Michelle previously served the HPS membership as a member development specialist in Southeastern Michigan. Prior to joining HPS, Michelle worked for Borgess Health Alliance in Kalamazoo, Mich. as a public relations associate. She holds a bachelor’s degree in public relations from Western Michigan University and an MBA from Wayne State University. Michelle lives in Howell, Mich. with her daughter.

Brian Smith
Region Manager

Katie Stanton
Member Resource Representative

Lisa Stewart
Director of Member Development

René Tomalia
Region Manager

Jennifer Zech
Member Resource Representative

Steve Zikeli
Region Manager

Interior Design

Caroline Croly
Interior Design Supervisor

As supervisor of interior design, Caroline is responsible for providing the HPS membership with creative and technical solutions regarding the interior environment of their facility. These solutions are aesthetically attractive and functional, enhance the quality of life of the occupants, consider the state regulations for health, safety and welfare of the public and encourage environmental sustainability. Caroline has over 35 years of design experience. Most recently, prior to joining HPS, Caroline was the owner of Croly Associates, a firm specializing in healthcare, restaurant and corporate design. Caroline holds a bachelor’s degree in interior design from the University of Michigan. She resides in Ada, Michigan with her husband, Trevor.

Laura Purdy
Interior Designer

Furniture Finishes & Equipment

Anna Hutchinson
Customer Service Representative

Tracy Keeler
Customer Service Representative

Janet Nicholson
Customer Service Representative

Robin Tagg
Customer Service/ID Asst

Tammy Wilcox
Customer Service Representative

HPS Staff

President

Administrative Support Services

Support Services

Contracts/National Accounts

Corporate Communications

Member Services

Interior Design

Furniture Finishes & Equipment

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HPS Staff

President

Administrative Support Services

Support Services

Contracts/National Accounts

Corporate Communications

Member Services

Interior Design

Furniture Finishes & Equipment

INDUSTRY NEWS

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